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Software Status Bulletin

Easy Sequence Easy Sequence

Known Problem Report as of May 17 2010 3:47PM

Preface
-------------------------
This Software Status Bulletin (SSB) documents all known problems in the software product designated above. The SSB is derived from Known Problem Reports (KPR) which result from user problems that have been classified as documentation problems or software defects. When a KPR is written, an identifying number is assigned to it, and the KPR is added to the next edition of the SSB.

User inputs that have been classified as Enhancement Requests are not documented in the SSB. User problems that have been submitted, but that have not been classified by the time the SSB is generated are not included in the SSB.

How to use the SSB
-------------------------
When you experience a problem with a product, first check this SSB to see if the problem has been reported already, and if there is a temporary workaround available for the problem, or if the problem has already been fixed by a new revision. If the problem is not listed in this SSB then you may wish to report it to the Response Center or to your field support representative.

To determine if your problem is documented in this SSB, first look in the "Keyword Index" section of the SSB. Under each keyword is a listing of one-line descriptions of related KPRs. If any of these sound like yours, locate the KPR # in the "Known Problem Reports" section of the SSB, and read the full KPR. The KPRs in the "Known Problem Reports" section are sorted by KPR #.

There are two sections in the SSB:
Keyword Index: This index is categorized by keyword. For each KPR there is a brief description and a KPR #. A KPR may be associated with more than one keyword.

Known Problem Reports: This section contains KPRs, with all the available information relevant to the problem. KPRs in this section are sorted by KPR #.

Keyword Glossary

The specified statement did not generate any data

Keyword Index

KPR#: 1 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Need to base vial numbers on the method in the Easy Sequence template

Problem:

Currently Easy Sequence and the ChemStation do not check for valid vial numbers. The system must check valid vial numbers based on the method in the template. This is the method that will be used.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 2 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
LC-3D, CE, and MSD technique-specific columns missing

Problem:

The columns that are missing include:

LC-3D and MSD:  Target Masses (number, range, list) and AutoBalance (blank or ‘OFF’)

CE: Voltage (number), StopTime (number), and User1-10 (1-48 or blank)

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 4 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Cannot tab between fields in Easy Sequence in ChemStation

Problem:

In either of the Easy Sequence user interfacess, the tab key will not move the focus between controls.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 5 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Sequence location directory selection is not correct

Problem:

When creating an Easy Sequence template and select the sequence location funcion, the software displays the normal windows function for selecting a directory / sub-directlry. This is wrong. The software should show the selection of sequence locations as specified in the sequence preferences.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 6 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
ChemStation: Vials are validated against the currently loaded method

Problem:

In the Easy Sequence Setup, a method is selected and then the vial numbers are entered. These vial numbers are passed to the data system to be validated.  

The validation occurs against the currently loaded method, not the method used in the template that will actually use the vials.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 7 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Custom Fields are missing in Extended Parameters dialog

Problem:

Sample Custom Fields and Compound Custom Fields are missing for Extended Parameters.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 8 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Barcode Reader usage not possible from Easy Sequence user interface

Problem:

There is no way to configure the instrument to 'Use the barcode reader' from the Easy Sequence user interface.

Temporary Solution:

Go to Sequence parameters from the Chemstation menu and check to use the barcode reader with selected options.

Fix Information:

n/a

KPR#: 9 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Bracketing with unique folders off

Problem:

When bracketing is used with Easy Sequence with Unique Folder Creation OFF, data file names can not be generated for the calibration runs. The potential exists to overwrite files when using Bracketing with Unique Folder Creation OFF with Easy Sequence.

Temporary Solution:

When using Bracketing with Easy Sequence, use Unique Folder Creation ON from Preferences.

Fix Information:

n/a

KPR#: 10 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
No sample imported when csv file contains invalid column name

Problem:

Import sample stopped with error message and no sample imported to list if csv file contained invalid column name.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 11 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Sample Name Counter will not reset when loading same Easy Sequence Template

Problem:

From Easy Sequence Setup, create an Easy Sequence Template

In the Sample Name Information, select Counter.

Save Easy Sequence Template

Go into the Easy Sequence Tab
Load the newly created Easy Sequence Template.
Fill Samples.

Clear Sample list
Fill Samples again.

The counter will keep on incrementing.

Clear Sample list.
Re-load the Easy Sequence Template
The Sample Name counter continues to count from previous load, even though you had cleared the Sample list and then re-loaded the sequence template.

Going back to the Easy Sequence Template, Select the Reset Counter button under Sample Name, Re-Save the existing template, then reload this newly saved template under Easy Sequence, it will continue to increment the Sample Name Counter.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 12 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Manual/Valved/HS templates cannot be loaded if inj source does not match loaded method

Problem:

6890 with no ALS or tray. Configured to a HeadSpace.
Create a front valve method, a back manual method, and a HeadSpace (front) method.

Depending on the method loaded, load an .est and this fails with:
'---------------------------
Inconsistent Easy Sequence Setup
---------------------------
Sequence requires a back injector not present on the instrument.

---------------------------
OK   
---------------------------'

The message really does not advise the user of what should be done to correct this situation.

Temporary Solution:

This is current ChemStation behavior.  The template created in Easy Sequence must use the currently loaded method.

Fix Information:

n/a

KPR#: 13 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Dual Back Sample list is not loading after send to queue; inconsistent setup seen

Problem:

Create Dual sequence method
Create dual custom setup with Cyclic calibration.
Load to Easy Seqence and create a Sequence.
Reload the same Easy Sequence and only 'Sample List' is evident; no Front or Back Sample List.
Try to reload the matching EST and this is blocked with:
'---------------------------
Inconsistent Easy Sequence Setup
---------------------------
Sequence requires a back injector not present on the instrument.

---------------------------
OK   
---------------------------'

Temporary Solution:

Select Clear All first.

The problem occurs when the last loaded method has only one injector configured.  Load a dual injection method on Chemstation and then select clear all.

Fix Information:

This problem is fixed in Version 2.01.

KPR#: 14 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Easy Sequence Setup does not display dual sources on method load; must Clear All to activate

Problem:

Open online session to a 6890 with dual ALS (Plasticman 6890A/7693).
DEF_GC.M is configured by default to front injector.
Set injection source to Dual and save as a new method, now loaded.

Select Easy Sequence Setup. No injection sources are displayed, (presumably because of the injection source selection of the previously loaded method had one injector.)

Load the Dual method. Still no injection sources.

Temporary Solution:

The user must select 'Clear All' to refresh the screen in order to display the Front/Back injection source checkboxes after loading the dual injector method.

Fix Information:

n/a

KPR#: 15 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Inconsistent entry with leading 0: Setup Inj Vol accepts .1; Sample List only accepts 0.1

Problem:

Inconsistent entry with leading 0: 

Typing “.1” is reported as an invalid entry for the Sample List; typing “0.1” is accepted.

The Sample List only accepts 0.1.

Temporary Solution:

The Setup Injection Volume will only accept .1; 
The Sample List only accepts 0.1.

Fix Information:

n/a

KPR#: 17 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Easy Sequence Setup does not validate HeadSpace vial ranges

Problem:

HeadSpace Method loaded in ChemStation.
The Injection Source is set to HeadSpace Sampler

Easy Sequence Setup
Sample Information
Starting Vial Location

Any number entered into this location will error with the following error message:
The vial position could not be validated against the current configuration

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 18 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Pause/stop sequence; subsequent sequence sent to queue will not start

Problem:

Send a sequence to the Queue. Start the sequence and then pause it. Stop the sequence from the ChemStation menu.

Resend the Eaxy Sequence to the Queue.
Status is forever 'Pending', even though the Queue is not Paused.
Unable to start the Queue after that.

Temporary Solution:

n/a

Fix Information:

This problem is fixed in Version 2.01.

KPR#: 19 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
No ability to create new folder for Data or Sequence Location

Problem:

When specifying the location of Data files or Sequences, there is no ability to create a new folder. At present, operator is required to leave the Setup, create the folder in the desired location, and recreate the setup, navigating to the new folder using the browse (...) button.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 20 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Setup should advise or not allow that Data file name < S > must have unique sample name

Problem:

In Easy Sequence Setup, enter method, etc, and give a single text for Sample name, such as 'headspace'.  Use the token 'Sample Name' < S > for the data file name.

This does not complain until saving. This fails with an error (for 6 vial template) with:
'---------------------------
Easy Sequence Validation
---------------------------
Error: Sample name headspace occurs more than once.
Error: Sample name headspace occurs more than once.
Error: Sample name headspace occurs more than once.
Error: Sample name headspace occurs more than once.
Error: Sample name headspace occurs more than once.

---------------------------
OK   
---------------------------'

Apparently, this is because user cannot specify a data file name '< S >' unless that sample name has a counter, making it unique.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 21 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Bracketed calibration not possible for HeadSpace (HS) methods

Problem:

Bracketed calibration not possible for HeadSpace (HS) methods.

Temporary Solution:

n/a

Fix Information:

This problem is fixed in Version 2.01.

KPR#: 22 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Submit an Easy Seq that exceeds the 999 line limit of CS: FetchCPVar cannot talk to application

Problem:

Create a template that specifies 99 inj/vial to vials 1-26, with a bracketed run every 10th injection.
This is created in Easy Sequence and sent to the queue.
However, a pop-up appears soon after start:
'---------------------------

---------------------------
FetchCPVar cannot talk to application
---------------------------
OK   
---------------------------'

Sampling diagram reveals that only 11 vials are specified, not 26. Open ChemStation sequence table and there are 999 lines, the limit, which only covers 11 vials.'

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 23 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Setup Inj Vol range incorrect for 6890 Classic valved injections, 1-4, no decimals allowed

Problem:

6890 Classic driver with single gas sampling valve (GSV) configured. Loop volume range in method editor is .001 - 10 mL.

Setup Injection volume range for this method is 1-4, whole numbers only. No decimal intervals accepted. Same ranges for editable Sample List.

Temporary Solution:

n/a

Fix Information:

This problem is fixed in Version 2.01.

KPR#: 24 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
HeadSpace Injection Volume is accepting negative numbers; no checking; no meaning

Problem:

Create an Easy Sequence Template for a G1888/6890. There is no error checking for Injection volume for this injection source in either the Setup or Sample List. All values are accepted, including negative numbers.
There is no place to setup an 'injection volume' for a HeadSpace. There is only a time and pressure.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 25 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Easy Seq and Setup Starting Vial Location and Number of Samples do not check for limits

Problem:

Starting Vial Location and Number of Samples do not do any range checking against any method or configuration.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 26 Product: Easy Sequence Easy Sequence A.01.01

Keyword:

One-line Description:
Easy Seq Setup: Sample Name text entry should check for a Counter if used as Data File name

Problem:

Easy Sequence Setup: Entry of text in the Sample Name combo box does not check for and advise that a counter token is needed if the user also uses the token 'Sample Name' for the Data File Name.

The user will find out when sending to the queue 'Error: Sample Name xxxx occurs more than once.'

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 27 Product: Easy Sequence Easy Sequence 1.02

Keyword:

One-line Description:
Sequence Location should not be available when using Unique Folder Creation ON

Problem:

When the user is using Unique Folder Creation ON, the Sequence Information block (in Easy Sequence Setup) should be grayed out or hidden.

Temporary Solution:

n/a

Fix Information:

This problem is fixed in Version 2.01.

KPR#: 28 Product: Easy Sequence Easy Sequence 2.01

Keyword:

One-line Description:
Data can be overwritten without warning when using cyclic calibration

Problem:

Define a template with a blank and a calibration in the initial phase, cyclic calibration in the body and a blank in the final phase. Use the same sample name for the blanks and calibrations (because its the same vial and thus the same sample). Data file name is set to sample name. At the end, only the data files of final blank and the calibration in the body are found in the sequence directory.

Temporary Solution:

n/a

Fix Information:

This problem is fixed in Version 2.01.

KPR#: 29 Product: Easy Sequence Easy Sequence 2.01

Keyword:

One-line Description:
Easy Sequence Setup not refreshing the Injection Location

Problem:

7890/7693: Create methods for front, back, and dual ALS injection sources.
Easy Seqeunce Setup does not refresh to show the correct injection location of the loaded method until user loads the corresponding method in ChemStation.

Even loading a different method, the previous injection source is kept.

Temporary Solution:

If the injection source has been changed, use the "Clear All" button and reload the method.

Fix Information:

n/a

KPR#: 30 Product: Easy Sequence Easy Sequence 2.01

Keyword:

One-line Description:
Easy Sequence User Iinterface flickers

Problem:

The Easy Sequence User Interface flickers when loading the easy sequence setup template in the Easy Sequence tab and when submitting the sequence to the queue.

Temporary Solution:

n/a

Fix Information:

n/a

KPR#: 31 Product: Easy Sequence Easy Sequence 2.01

Keyword:

One-line Description:
No error checking for vial ranges in Easy Sequence Setup; fails at runtime

Problem:

There is no error checking within Easy Sequence Setup to determine if the vial range of the loaded method's injection source is accurate.

The method can be saved and submitted to the queue.  It fails at this time with:

'---------------------------
Error
---------------------------
Invalid location found in FRONT sequence, line 1
There may be others
---------------------------
OK   
---------------------------'

This defect occurs because there is a difference between the loaded method's injection source and the method that is selected in the Easy Sequence Template.

Temporary Solution:

Load the method in ChemStation from Method > Load Method menu that will be used to create the Easy Sequence Setup Template.

Fix Information:

n/a

KPR#: 32 Product: Easy Sequence Easy Sequence 2.01

Keyword:

One-line Description:
Pause/Resume button is in the wrong state after a sequence is edited and then pauses

Problem:

Send a sequence to the Queue and while it is running, edit it. This modified/changed sequence pauses the Queue, but the first blue button is still in a 'Pause||' state. Click the button and change it to Resume, but it does not do anything as it is waiting for the current sequence to be saved before starting the next sequence.

In this case, because the sequence has been modified, the ChemStation is not accepting sequences. If you click pause || button, you pause the queue and it does not do any thing. The message on the active queue is red and the message says the sequence has been modified.

Temporary Solution:

Save the sequence that has been modified.  Once the sequence has been saved, the queue will resume running the next sequence.

Fix Information:

n/a

KPR#: 33 Product: Easy Sequence Easy Sequence 2.01

Keyword:

One-line Description:
7890A with no ALS shows Read Barcode button in Easy Sequence Sample List

Problem:

Load an Easy Sequence.es for a valve or HeadSpace Injection Source and the Sample Name cell in the Sample List shows a Read barcode button.

Temporary Solution:

n/a

Fix Information:

n/a